Purpose & Scope
This article explains how to whitelist StructuredWeb’s email servers to ensure marketing and transactional emails are successfully delivered to recipients’ inboxes. Following these steps will help improve deliverability, reduce the risk of emails being marked as SPAM, and maintain consistent communication with your contacts.
This process applies to any user or IT administrator responsible for configuring email allow lists or security settings to support StructuredWeb-powered email campaigns.
Receiving Notifications from StructuredWeb
If you are not receiving notification emails from StructuredWeb then whitelisting the StructuredWeb mail servers will ensure that your mail servers do not reject messages sent to your system. This can include Login Reset emails, form submission notifications, and any other automated email that the system generates.
swmail05.structuredweb.com
swmail06.structuredweb.com
swmail07.structuredweb.com
This will prevent mail sent from StructuredWeb servers from being rejected as spam. Please note that individuals in your organization may have separate spam filters that could catch emails from our system.